If you like the profile of a 10-inch mattress and you want to spoil yourself with a slightly softer mattress, you will fall in love with this one.
Much like our mattresses, we’ve always got your back. Follow our step-by-step guide or watch the included video to see the process for making a warranty claim.
Remove all the bedding from your mattress. Pillows, blankets, sheets, and protectors so there is nothing on your mattress.
Take a horizontal picture of your mattress on its base. Please capture the entire mattress in the image without cropping corners.
With the broom handle laying across the width of your mattress in the middle, measure the distance from the matters to the broom with a tape measure. Do not press the tape measure into the mattress. Take a photo at mattress level.
Remove the mattress from its base. We recommend a team carry as not to injure yourself.
Take a photo of the base with the mattress removed.
Email the following to firstname.lastname@example.org
If you have any questions or require additional assistance, please email email@example.com and we will get you taken care of.