Frequently Asked Questions
What are the differences between the three comforter options?
Our comforters come with three different levels of fill: light, all-season, and heavy. The light comforter is great for those who sleep hot, or for use in summer. The all-season is great to use all year round, or for those who don’t sleep very hot or very cold. The heavy is for the person who is ALWAYS COLD or for chilly winter nights.
Can these be used alone or as duvet inserts?
These can be used as both! With eight secure loops, your duvet will stay in place. However, the crisp white cover looks great on its own—and is stain resistant.
What is Down Alternative?
Down alternative is a synthetic form of down with a similar feel and fewer allergens. Our down alternative is made from polyester, which means it's hypoallergenic and easy to clean, all while feeling like down!
What are the benefits of down alternative versus traditional down?
Down alternative has a similar feel to down but with fewer allergens. Our down alternative is hypoallergenic and easy to clean, all while feeling like down!
How do I clean these comforters?
Machine wash our comforters according to care instructions, which are included when you receive your comforter!
How does your 30-night sleep trial work?
All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Lucid™ within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at firstname.lastname@example.org.
What does the warranty cover?
This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper care, alteration or repair by unauthorized representatives, and damage resulting from transit or handling, or commercial use.
Still Have Questions?
Ask a Sleep Expert
Send us an email, and we’ll get back to you shortly.