Frequently Asked Questions

This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper maintenance, alteration or repair by unauthorized representatives, and damage resulting from transit or handling.

Yes, we offer financing through Affirm. Select Affirm at checkout, then enter a few pieces of info for a real-time decision. Pick the payment plan you like best—from 4 interest-free payments every 2 weeks to monthly payments up to 24 months. You’ll never pay more than you agree to up front. Make payments at affirm.com or in the Affirm app. You’ll get email and text reminders.

See our financing page for more details.

Yes, we offer free shipping on all products.

See our return policy for full details

We use our years of experience to design quality, comfortable, affordable mattresses—backed by a 100-day sleep trial and 10-year warranty. Plus, as a Certified B Corporation®, you can feel good shopping at Lucid.

The best mattress for you depends on your preference. If you're looking for more support, one of our hybrid options would be best for you. If you want the contouring feel of pure memory foam, you'd like the memory foam mattress.

The best size mattress for each person depends on a variety of factors—room size, who will be sleeping in the bed, etc. A Split King is very popular as both you and your partner can control your own side of the bed when paired with an adjustable base.

Memory foam is designed to have a plush, sinking in feel while latex is designed to have more of a springy, responsive feel.

A traditional innerspring mattress will have a much springier feel than a solid memory foam mattress. Memory foam has a denser feel than springs and is designed to help with pressure points. Many first-time memory foam users find that an all-foam mattress has a firmer feel than their old innerspring mattress.

When initiating a return for a Lucid™ mattress, there are a few important guidelines to keep in mind. First, all requests must be submitted within 100 days of delivery. But, before initiating a return, we ask that you sleep on it for at least 30 days so you can adjust to the new mattress. If, after this period, you are still not satisfied with your purchase, you may initiate a return. To receive a full refund, you will be required to cover return shipping costs. You must also have the receipt, warranty documentation for the mattress purchase, AND you must use a mattress protector during the 100-day trial period. You may also donate the mattress to a local charity and provide us with proof of donation for a full refund. To initiate your request, send us an email at online@lucidmattress.com

All Lucid mattresses are made to work with any flat foundation without the need for a box spring. Simply place your base directly on an adjustable base, flat frame, or upholstered platform base.

We use our years of experience to design innovative and affordable adjustable bed frames—backed by a 100-day sleep trial and manufacturer warranty. Plus, as a Certified B Corporation®, you can feel good shopping at Lucid.

Sleeping with an increased head angle helps reduce sleep apnea, acid reflux, snoring, alleviate pain in joints, ligaments and back, and can even help improve blood circulation during pregnancy.

The type of adjustable frame that's best for you is dependent on your preference and what features you're looking for. If you want more premium features, like massage, you'll want to invest in the L600. If you’re simply looking for the benefits of sleeping elevated, the L150 is a great choice. If you’re somewhere in between, try the L300.

All Lucid mattresses are compatible with adjustable bases. We recommend using a mattress that is between 8-14 inches thick and is approved to be used on adjustable bases by the manufacturer. If it was shipped compressed in a box, then it is compatible with an adjustable base.

Yes! All of our bases have zero clearance design. Zero clearance means that your adjustable base will rest flat on the existing bed frame without the legs attached to it. If you are using an upholstered bed frame that has drawers, you'll need a zero-clearance base, so the legs don't sit inside the drawers. All Lucid adjustable bed bases can function in zero clearance mode.

Zero gravity raises your head and feet to put you in a neutral sleeping position for deeper, more restorative sleep. It is defined as a state of weightlessness and can provide ultimate comfort for sleeping, watching TV, or relaxing in bed.

When initiating a return for a Lucid™ adjustable bed frame, there are a few important guidelines to keep in mind. First, all requests must be submitted within 100 days of delivery. But, before initiating a return, we ask that you sleep on it for at least 30 days so you can adjust to the new frame. If, after this period, you are still not satisfied with your purchase, you may initiate a return. To receive a full refund, you will be required to cover return shipping costs. You must also have the receipt and warranty documentation for the purchase. You may also donate the frame to a local charity and provide us with proof of donation for a full refund. To initiate your request, send us an email at online@lucidmattress.com

We use our years of experience to design incredibly comfortable and affordable mattress toppers—backed by a 30-day sleep trial and a warranty. Plus, as a Certified B Corporation®, you can feel good shopping at Lucid.

The right mattress topper for you depends on preference. If you're looking for the contouring comfort of memory foam, you'll love our Gel Memory Foam Topper, which comes in a variety of depths. If you want a more plush, cloudlike feel, our Down Alternative + Memory Foam Topper is a great choice.

Our Gel Memory Foam Topper has ventilated gel memory foam that pulls heat away from your body for more comfortable sleep.

The 5-Zone Topper has a zoned design to alleviate specific common pressure points, like hips, shoulders, and knees.

Hypoallergenic down alternative provides cloudlike comfort to your sleep environment. It’s a great option that easily softens and refreshes your existing mattress.

Memory foam offers contouring support with a plush feel loved by all sleep types. Our 3 Inch Gel Memory Foam Topper is a great way to easily refresh your existing mattress.

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Lucid™ within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at online@lucidmattress.com.

The size of your bed and headboard depends on preference and if you're planning to share your bed. Queen and King sizes are the most popular for those with two people in a bed.

Assembly is easy with pre-drilled legs, modification plates, and wall mounts.

Yes. All Lucid upholstered bed frames are compatible with an adjustable bed base, so you can get the look you want with the customization you need for better sleep. Simply place your adjustable bed base inside your upholstered bed frame without the slats, or for frames with drawers, remove the legs from your adjustable and set it directly on top of the slats.

No, you do not need a box spring. You can place your mattress directly on the wooden slats, or if you are using an adjustable bed base with your upholstered bed, you can place your mattress directly on the adjustable.

Yes. Our headboards are designed to work with any bed frame (with the right hardware), so you can build the perfect bed.

Yes. All Lucid headboards are compatible with an adjustable bed base.

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Lucid™ within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at online@lucidmattress.com

Microfiber, cotton-rich, and sheets made from TENCEL™ lyocell fibers are made from different materials, which means they all feel different. Microfiber is soft and cozy to keep you warm, cotton-rich sheets are crisp and wrinkle resistant, and TENCEL™ lyocell fibers are silky, temperature regulating, and very eco-friendly.

All Lucid sheet sets include a fitted sheet, flat sheet, and a pillowcase set. You will receive one or two pillowcases depending what size you are selecting—Twin and Twin XL sets come with one, while all other sizes include two.

Nope, Lucid sheets will fit all mattresses of the same size. (Like Queen sheets fit a Queen mattress.) However, if your mattress profile is over 18 inches, we wouldn't recommend Lucid sheets.

Your sheets should match whatever size mattress you have or are purchasing. If you're wondering what size bed is right for you, that depends on preference and if you're planning to share your bed. Queen and King sizes are the most popular for those with two people in a bed.

All Lucid sheets are OEKO-TEX® certified, meaning they've been tested for harmful substances to protect your health.  Products that carry the Standard 100 label have been tested and proven free of harmful levels of toxic substances.

Thread count simply means how many threads are woven into a square inch of fabric. It can be a good indicator of quality, but don't just rely on it to pick a new set! Look at the feel, fit, and finishes of the fabric to decide which sheets will suit your sleep style.

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Lucid™ within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at online@lucidmattress.com

Yes! Lucid mattress protectors have a StratoSmart™ liquid-proof backing, providing 100% liquid-proof protection.

Yes. We recommend using a mattress protector to protect your investment from spills, stains, and dust mites. If you purchase a Lucid mattress, the warranty on your mattress will be voided if you do not use a mattress protector.

Our protector options all keep out liquid, allergens, and dust mites. The Cotton Terry has a textured feel and top-only protection, the Bamboo Jersey is smooth and has top-only protection, and the Encasement is smooth and has 360 degree protection.

Yes. Stains on a mattress will void the warranty, but when the mattress and protector are purchased together on the same receipt, the mattress will have a warranty against stains for 15 years.

Some fabrics can retain heat, but all Lucid protectors are made with breathable fabrics, so it provides the protection you need without compromising comfort.

Yes. Our mattress protectors are easy to clean and maintain. All Lucid protectors are machine washable and dryer safe. Follow care instructions to optimize the care for your protector.

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Lucid™ within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at online@lucidmattress.com.

Our comforters come with three different levels of fill: light, all-season, and heavy. The light comforter is great for those who sleep hot, or for use in summer. The all-season is great to use all year round, or for those who don’t sleep very hot or very cold. The heavy is for the person who is ALWAYS COLD or for chilly winter nights.

These can be used as both! With eight secure loops, your duvet will stay in place. However, the crisp white cover looks great on its own—and is stain resistant.

Down alternative is a synthetic form of down with a similar feel and fewer allergens. Our down alternative is made from polyester, which means it's hypoallergenic and easy to clean, all while feeling like down!/p>

Down alternative has a similar feel to down but with fewer allergens. Our down alternative is hypoallergenic and easy to clean, all while feeling like down!

Machine wash our comforters according to care instructions, which are included when you receive your comforter!

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Lucid™ within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at online@lucidmattress.com.

The best pillow for you is one that properly aligns your spine. Typically, side sleepers benefit from firmer pillows, stomach sleepers from softer pillows, back sleepers from medium-firm pillows, and universal sleepers from soft, versatile pillows.

The best pillow for your sleep position is one that properly aligns your spine. Typically, side sleepers benefit from firmer pillows, stomach sleepers from softer pillows, back sleepers from medium-firm pillows, and universal sleepers from soft, versatile pillows.

All of our pillows have features designed to keep you cooler at night. Our shredded memory foam is infused with cooling gel, and the design helps with airflow. The memory foam pillow is ventilated for breathability, and the light Talalay latex is naturally cooler than memory foam.

A good pillow maintains its best quality for about 2-3 years. After that, we recommend replacing your pillow to ensure your pillows are supportive, comfortable, and free of allergens.

If you're looking for an environmentally friendly option, you'll love our Talalay latex pillow. Known as "Earth's most perfect sleep material" this pillow is produced with biodegradable ingredients from renewable resources and raw materials. The result? A pillow that's good for you, and good for the planet.

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Lucid™ within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at online@lucidmattress.com.