Unhappy with a painful neck and shoulders
"Positive: it does keep me cool as I run hot and have 3 fans running on me. It is cushiony. Cons: Unfortunately, 4" is too thick that it has caused my neck and shoulders to ache more than the brick hard mattress that it was to save me from. I hate to throw it away, since I paid so much for it; plus add more to a landfill. Alas, Im stuck with it forever."