Frequently Asked Questions

Yes, we offer financing through Affirm. Select Affirm at checkout, then enter a few pieces of info for a real-time decision. Pick the payment plan you like best—from 4 interest-free payments every 2 weeks to monthly payments up to 24 months. You’ll never pay more than you agree to up front. Make payments at affirm.com or in the Affirm app. You’ll get email and text reminders. See our financing page for more details.

Yes, simply select Truemed as your payment option at checkout and use your FSA or HSA card as you would any other credit card. If you do not have sufficient HSA/FSA funds, you can split your payment between your credit card and HSA/FSA card. See our HSA/FSA page for more details.

Yes, we offer free shipping on all products.

See our return policy for full details or start a return here.

When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for free. If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label. Returns and shipping claims can be initiated here. All returns are subject to the guidelines outlined in our return policy.

When initiating a return for a Lucid™ mattress or adjustable bed frame, there are a few important guidelines to keep in mind. First, all requests must be submitted within 100 days of delivery. But, before initiating a return, we ask that you sleep on it for at least 30 days so you can adjust to the new mattress or frame. If, after this period, you are still not satisfied with your purchase, you may initiate a return here.

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. To return an online purchase or if the product is damaged when delivered to your home, you may initiate a return here.

Certain products are available while supplies last. Turns out a lot of people like great sleep! We're working to get our bestsellers back in stock ASAP.

We use our years of experience to design quality, comfortable, affordable mattresses—backed by a 100-day sleep trial and 10-year warranty.

This is dependent on preference. It is important to note that a mattress feel isn't limited to these two categories. There are a variety of options available to you based on your sleep style and personal preference. Typically, side sleepers or those with back pain opt for a more plush option, while those who sleep on their back or stomach will prefer a firmer mattress.

Memory foam is designed to have a plush, sinking in feel while latex is designed to have more of a springy, responsive feel.

A traditional innerspring mattress will have a much springier feel than a solid memory foam mattress. Memory foam has a denser feel than springs and is designed to help with pressure points. Many first-time memory foam users find that an all-foam mattress has a firmer feel than their old innerspring mattress.

Mattresses typically last between 7-10 years, however there are many variables that influence the longevity of your mattress. We recommend using a mattress protector to help extend the life of your mattress.

No, this mattress is designed to hold any reasonable amount of human weight. Any weight limit will come from the bed frame the mattress is being used on.

All Lucid mattresses are made to work with any flat foundation without the need for a box spring. Simply place your base directly on an adjustable base, flat frame, or upholstered platform base.

When initiating a return for a Lucid™ mattress or adjustable bed frame, there are a few important guidelines to keep in mind. First, all requests must be submitted within 100 days of delivery. But, before initiating a return, we ask that you sleep on it for at least 30 days so you can adjust to the new mattress or frame. If, after this period, you are still not satisfied with your purchase, you may initiate a return here.

This warranty covers any defects in the materials or workmanship. The following exceptions will void the warranty: excessive wear and tear, stains, misuse or improper care, alteration or repair by unauthorized representatives, damage resulting from transit or handling, or commercial use. Visit our warranty page for full details on what each warranty covers. 

Yes, we offer financing through Affirm. Select Affirm at checkout, then enter a few pieces of info for a real-time decision. Pick the payment plan you like best—from 4 interest-free payments every 2 weeks to monthly payments up to 24 months. You’ll never pay more than you agree to up front. Make payments at affirm.com or in the Affirm app. You’ll get email and text reminders. See our financing page for more details.

We use our years of experience to design innovative and affordable adjustable bed frames—backed by a 100-day sleep trial and 10-year warranty.

Sleeping with an increased head angle helps reduce sleep apnea, acid reflux, snoring, alleviate pain in joints, ligaments and back, and can even help improve blood circulation during pregnancy.

All Lucid mattresses are compatible with adjustable bases. We recommend using a mattress that is between 8-14 inches thick and is approved to be used on adjustable bases by the manufacturer. If it was shipped compressed in a box, then it is compatible with an adjustable base.

All Full and Queen sizes have a 750-pound weight limit. Twin XL sizes have a 350-pound weight limit.

This adjustable bed base has 11 inches of under-bed storage and compatibility with any platform bed or flat surface. Where the motor is located, there will be slightly less clearance.

Yes, our bases should fit in any standard size bed set. Please remove any slats / support legs / metal frame within the bed set, and gently place the adjustable base in the bed set. You can place the adjustable base in the desired position and build your bed set around it.

When initiating a return for a Lucid™ mattress or adjustable bed frame, there are a few important guidelines to keep in mind. First, all requests must be submitted within 100 days of delivery. But, before initiating a return, we ask that you sleep on it for at least 30 days so you can adjust to the new mattress or frame. If, after this period, you are still not satisfied with your purchase, you may initiate a return here.

This warranty covers any defects in the materials or workmanship and applies only to the original purchaser. Exceptions include excessive wear and tear, misuse or improper maintenance, alteration or repair by unauthorized representatives, and damage resulting from transit or handling, or transportation costs. Visit our warranty page for full details on what each warranty covers.

Yes, we offer financing through Affirm. Select Affirm at checkout, then enter a few pieces of info for a real-time decision. Pick the payment plan you like best—from 4 interest-free payments every 2 weeks to monthly payments up to 24 months. You’ll never pay more than you agree to up front. Make payments at affirm.com or in the Affirm app. You’ll get email and text reminders. See our financing page for more details.

We use our years of experience to design incredibly comfortable and affordable mattress toppers—backed by a 30-day sleep trial and a warranty.

The right mattress topper for you depends on preference. If you're looking for the contouring comfort of memory foam, you'll love our Gel Memory Foam Topper, which comes in a variety of depths. If you want a more plush, cloudlike feel, our Down Alternative + Memory Foam Topper is a great choice.

Our Gel Memory Foam Topper has ventilated gel memory foam that pulls heat away from your body for more comfortable sleep.

The 5-Zone Topper has a zoned design to alleviate specific common pressure points, like hips, shoulders, and knees.

Memory foam offers contouring support with a plush feel loved by all sleep types. Our 3 Inch Gel Memory Foam Topper is a great way to easily refresh your existing mattress.

Hypoallergenic down alternative provides cloudlike comfort to your sleep environment. It’s a great option that easily softens and refreshes your existing mattress.

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. To return an online purchase or if the product is damaged when delivered to your home, you may initiate a return here.

This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper care, alteration or repair by unauthorized representatives, and damage resulting from transit or handling, or commercial use. Visit our warranty page for full details on what each warranty covers. 

Yes, we offer financing through Affirm. Select Affirm at checkout, then enter a few pieces of info for a real-time decision. Pick the payment plan you like best—from 4 interest-free payments every 2 weeks to monthly payments up to 24 months. You’ll never pay more than you agree to up front. Make payments at affirm.com or in the Affirm app. You’ll get email and text reminders. See our financing page for more details.

All Lucid sheet sets include a fitted sheet, flat sheet, and a pillowcase set. You will receive one or two pillowcases depending what size you are selecting—Twin and Twin XL sets come with one, while all other sizes include two.

Microfiber, cotton-rich, and sheets made from TENCEL™ lyocell fibers are made from different materials, which means they all feel different. Microfiber is soft and cozy to keep you warm, cotton-rich sheets are crisp and wrinkle resistant, and TENCEL™ lyocell fibers are silky, temperature regulating, and very eco-friendly.

Nope, Lucid sheets will fit all mattresses of the same size. (Like Queen sheets fit a Queen mattress.) However, if your mattress profile is over 18 inches, we wouldn't recommend Lucid sheets.

Your sheets should match whatever size mattress you have or are purchasing. If you're wondering what size bed is right for you, that depends on preference and if you're planning to share your bed. Queen and King sizes are the most popular for those with two people in a bed.

All Lucid sheets are OEKO-TEX® certified, meaning they've been tested for harmful substances to protect your health.  Products that carry the Standard 100 label have been tested and proven free of harmful levels of toxic substances.

Thread count simply means how many threads are woven into a square inch of fabric. It can be a good indicator of quality, but don't just rely on it to pick a new set! Look at the feel, fit, and finishes of the fabric to decide which sheets will suit your sleep style.

Machine wash our sheets according to care instructions, which are included when you receive your new set!

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. To return an online purchase or if the product is damaged when delivered to your home, you may initiate a return here.

This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper care, alteration or repair by unauthorized representatives, and damage resulting from transit or handling, or commercial use. Visit our warranty page for full details on what each warranty covers. 

Yes, we offer financing through Affirm. Select Affirm at checkout, then enter a few pieces of info for a real-time decision. Pick the payment plan you like best—from 4 interest-free payments every 2 weeks to monthly payments up to 24 months. You’ll never pay more than you agree to up front. Make payments at affirm.com or in the Affirm app. You’ll get email and text reminders. See our financing page for more details.

Yes! Lucid mattress protectors have a StratoSmart™ liquid-proof backing, providing 100% liquid-proof protection.

Yes. We recommend using a mattress protector to protect your investment from spills, stains, and dust mites. If you purchase a Lucid mattress, the warranty on your mattress will be voided if you do not use a mattress protector.

Our protector options all keep out liquid, allergens, and dust mites. The Cotton Terry has a textured feel and top-only protection, the Bamboo Jersey is smooth and has top-only protection, and the Encasement is smooth and has 360 degree protection.

Some fabrics can retain heat, but all Lucid protectors are made with breathable fabrics, so it provides the protection you need without compromising comfort.

Yes. Our mattress protectors are easy to clean and maintain. All Lucid protectors are machine washable and dryer safe. Follow care instructions to optimize the care for your protector.

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. To return an online purchase or if the product is damaged when delivered to your home, you may initiate a return here.

This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper care, alteration or repair by unauthorized representatives, and damage resulting from transit or handling, or commercial use. Visit our warranty page for full details on what each warranty covers. 

Yes, we offer financing through Affirm. Select Affirm at checkout, then enter a few pieces of info for a real-time decision. Pick the payment plan you like best—from 4 interest-free payments every 2 weeks to monthly payments up to 24 months. You’ll never pay more than you agree to up front. Make payments at affirm.com or in the Affirm app. You’ll get email and text reminders. See our financing page for more details.

The best pillow for you is one that properly aligns your spine. Typically, side sleepers benefit from firmer pillows, stomach sleepers from softer pillows, back sleepers from medium-firm pillows, and universal sleepers from soft, versatile pillows.

The best pillow for your sleep position is one that properly aligns your spine. Typically, side sleepers benefit from firmer pillows, stomach sleepers from softer pillows, back sleepers from medium-firm pillows, and universal sleepers from soft, versatile pillows.

Shredded memory foam is classic, gel infused memory foam that's been shredded into smaller pieces to be more moldable and breathable. Solid memory foam is one solid piece, and does not shift or move.

Gel memory foam is cooler than regular memory foam and has a wonderful sink-in feeling that forms to your body. It’s also considered more plush. Latex foam has a supportive, quick-response feel that offers firm support while lightly contouring to your head and neck.

Our shredded memory foam pillows respond well to fluffing! We recommend putting it in the dryer on low for 20 minutes when you first receive it, and whenever else you think it needs a fluff. Our latex and solid memory foam pillows don't shift or bunch, so you do not need to fluff or put in the dryer.

Spot clean with a damp cloth and do not machine wash. Lay flat to dry.

  A good pillow maintains its best quality for about 2-3 years. After that, we recommend replacing your pillow to ensure your pillows are supportive, comfortable, and free of allergens.

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. To return an online purchase or if the product is damaged when delivered to your home, you may initiate a return here.

This warranty covers any defects in materials or workmanship, with the exceptions of wear and tear; normal changes in softness or resilience (including impressions less than 0.75 inches in depth); stains; misuse or improper care; alteration or repair by unauthorized representatives; damage resulting from transit or handling; or commercial use. Visit our warranty page for full details on what each warranty covers. 

Yes, we offer financing through Affirm. Select Affirm at checkout, then enter a few pieces of info for a real-time decision. Pick the payment plan you like best—from 4 interest-free payments every 2 weeks to monthly payments up to 24 months. You’ll never pay more than you agree to up front. Make payments at affirm.com or in the Affirm app. You’ll get email and text reminders. See our financing page for more details.

The size of your bed and headboard depends on preference and if you're planning to share your bed. Queen and King sizes are the most popular for those with two people in a bed.

Assembly is easy with pre-drilled legs, modification plates, and wall mounts.

All headboards are adjustable to find the perfect height for your bedroom. We recommend leaving at least two-thirds of your headboard visible for the best look.

 Yes. Our headboards are designed to work with any bed frame (with the right hardware), so you can build the perfect bed.

Yes. All Lucid headboards are compatible with an adjustable bed base.

Spot clean the upholstery with mild detergent and a damp cloth.

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. To return an online purchase or if the product is damaged when delivered to your home, you may initiate a return here.

This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper maintenance, alteration or repair by unauthorized representatives, and damage resulting from transit or handling. Visit our warranty page for full details on what each warranty covers. 

Yes, we offer financing through Affirm. Select Affirm at checkout, then enter a few pieces of info for a real-time decision. Pick the payment plan you like best—from 4 interest-free payments every 2 weeks to monthly payments up to 24 months. You’ll never pay more than you agree to up front. Make payments at affirm.com or in the Affirm app. You’ll get email and text reminders. See our financing page for more details.

The size of your bed depends on preference and if you're planning to share your bed. Queen and King sizes are the most popular for those with two people in a bed.

Assembly is easy with pre-drilled legs, modification plates, and wall mounts.

Yes. All Lucid upholstered bed frames are compatible with an adjustable bed base, so you can get the look you want with the customization you need for better sleep. Simply place your adjustable bed base inside your upholstered bed frame without the slats, or for frames with drawers, remove the legs from your adjustable and set it directly on top of the slats.

No, you do not need a box spring. You can place your mattress directly on the wooden slats, or if you are using an adjustable bed base with your upholstered bed, you can place your mattress directly on the adjustable.

Spot clean the upholstery with mild detergent and a damp cloth.

All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. To return an online purchase or if the product is damaged when delivered to your home, you may initiate a return here.

This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper maintenance, alteration or repair by unauthorized representatives, and damage resulting from transit or handling. Visit our warranty page for full details on what each warranty covers.

Yes, we offer financing through Affirm. Select Affirm at checkout, then enter a few pieces of info for a real-time decision. Pick the payment plan you like best—from 4 interest-free payments every 2 weeks to monthly payments up to 24 months. You’ll never pay more than you agree to up front. Make payments at affirm.com or in the Affirm app. You’ll get email and text reminders. See our financing page for more details.