Mattresses
Featured Mattress
Featured Product

10 Inch Plush Gel Memory Foam Mattress

If you like the profile of a 10-inch mattress and you want to spoil yourself with a slightly softer mattress, you will fall in love with this one.

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Featured Mattress
Featured Product

3 Inch bamboo charcoal memory foam topper

This topper brings you the benefits of memory foam pressure point relief combined with the odor and moisture control of bamboo charcoal.

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Care Instructions and FAQ
Warranty Details

10-YEAR LIMITED WARRANTY

what is covered

This warranty covers any defects in materials or workmanship, with the exceptions stated below.

how long coverage lasts?

This warranty runs for ten (10) years from the date of purchase.

What is Not Covered

The warranty applies only to the original Purchaser within the USA and does not cover: (a) wear and tear; (b) normal changes in softness or resilience (including impressions less than 1.5 inches in depth); (c) stains; (d) misuse or improper maintenance; (e) alteration or repair by unauthorized representatives; (f) damage resulting from transit or handling; (g) commercial use.

What Lucid Will Do

Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

How to Get Service

E-mail “warranty@lucidmattress.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

L100 Adjustable Bed Base

5 YEAR LIMITED WARRANTY

what is covered

This warranty covers any defects in materials or workmanship under the conditions and exceptions stated below and applies only to the original pur-chaser. The warranty is void if purchased or trans-ported outside the USA. This warranty excludes commercial use.

how long coverage lasts?

This warranty runs for up to five (5) years from the date of purchase, according to the tiers set forth below.

What is Not Covered

The warranty applies only to the original purchaser and does not cover: (a) wear and tear; (b) improper maintenance, misuse, or alteration; (c) repair by unauthorized representatives; (d) damage resulting from transit or handling; or (e) transportation costs.

What Lucid Will Do

Lucid® is the administrator of the warranty for the 100 Series Adjustable Base.

YEAR 1:

During the period of one (1) year from the date of purchase, LUCID® will offer replacement parts for any defective part to the purchaser. The purchas-er shall bear all service, transportation, labor, and shipping costs associated with the repair or replacement of the defective part(s).

YEARS 2-5:

During the years two (2) through five (5) LUCID® will offer replacement parts for any mechanical bed part (excluding electronics, electrical compo-nents, and drive motors). Purchaser shall pay 1/4th of the replacement cost of the defective part mul-tiplied by the number of years since 1 year after the warranty commencement date, and LUCID® shall bear the remainder of the cost of the replace-ment part. The purchaser shall bear all service, transporta- tion, labor, and shipping costs associat-ed with the repair or replacement of the defective part(s). At the sole discretion and direction of the manufacturer, parts demonstrated to be defective must be returned. The manufacturer will arrange all return shipping.

How to Get Service

E-mail “warranty@lucidmattress.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Warranty Limitations

Purchaser must follow troubleshooting procedures as set forth by the manufacturer or its agents before warranty coverage may be granted. At the sole discretion and direction of the manu-facturer, parts demonstrated to be defective must be returned. The manufacturer will arrange all return shipping.

Warranty is void if purchased or transported outside the USA.

The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

L300 Adjustable Bed Base

10 YEAR LIMITED WARRANTY

what is covered

This warranty covers any defects in materials or workmanship under the conditions and exceptions stated below and applies only to the original pur-chaser. The warranty is void if purchased or trans-ported outside the USA. This warranty excludes commercial use.

how long coverage lasts?

This warranty runs for up to ten (10) years from the date of purchase, according to the tiers set forth below.

What Lucid Will Do

Lucid® is the administrator of the warranty for the 300 Series Adjustable Base.

YEAR 1-3:

Warranty covers defects in the workmanship or materials for a period of three (3) years from the date of purchase. Lucid® will send replacement parts for any defective part to the purchaser, and Lucid® will pay all authorized labor and transportation costs associated with the repair or replacement of any parts.

YEARS 4-10:

During the years four (4) through ten (10) from the date of purchase, Lucid® will offer replacement parts for any defective mechanical part. Purchaser shall pay 1/7th of the replacement cost of the defec-tive part multiplied by the number of years since three (3) years after the warranty commencement date and Lucid® shall bear the remainder of the cost of the replacement part. The purchaser shall bear all labor and shipping costs associated with repair or replacement of the defective part(s). An exception to this is the metal frame, which is covered in full for the duration of the 10 year warranty.

How to Get Service

E-mail “warranty@lucidmattress.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Warranty Limitations

This warranty excludes commercial use.

Purchaser must follow troubleshooting procedures as set forth by the manufacturer or its agents before warranty coverage may be granted. At the sole discretion and direction of the manu-facturer, parts demonstrated to be defective must be returned. The manufacturer will arrange all return shipping.

Warranty is void if purchased or transported outside the USA.

The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

3-YEAR LIMITED WARRANTY

what is covered

This warranty covers any defects in materials or workmanship, with the exceptions stated below.

how long coverage lasts?

This warranty runs for three (3) years from the date of purchase.

What is Not Covered

The warranty applies only to the original purchaser and does not cover: (a) wear and tear; (b) stains; (c) misuse or improper maintenance; (d) alteration or repair by unauthorized representatives; or (e) damage resulting from transit or handling.

What Lucid Will Do

Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

How to Get Service

E-mail “warranty@lucidmattress.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

Shredded Foam Lounge Chair

5 YEAR LIMITED WARRANTY

what is covered

This warranty covers any defects in materials or workmanship, with the exceptions stated below.

how long coverage lasts?

This warranty runs for five (5) years from the date of purchase.

What is Not Covered

The warranty applies only to the original purchaser and does not cover: (a) wear and tear; (b) normal changes in softness or resilience (including impressions less than 1.5 inches in depth); (c) stains; (d) misuse Place compressed chair on a flat surface in a well ventilated room and allow or improper maintenance; (e) alteration or repair by unauthorized representatives; or (f) damage resulting from 48 hours for expansion. transit or handling.

What Lucid Will Do

Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

How to Get Service

E-mail “warranty@lucidmattress.com” to submit your warranty claim. As part of the claims process, the defective mattress protector must be returned to Lucid for inspection and customer shall be responsible for any and all transportation costs associated with this warranty.

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

Rollaway Bed with Memory Foam Mattress

LIMITED 10 YEAR WARRANTY

what is covered

This warranty covers any damage occurring from regular use within the full term of the product warranty when approved by Lucid. Irregulari- ties and/or defects found in the product by you, the consumer, will be covered under the full term of the warranty when approved by Lucid. This warranty applies to the original purchaser only.

how long coverage lasts?

This warranty runs for 25 years from the date of purchase.

What is Not Covered

The warranty does not cover damage resulting from 1) misuse or improper maintenance; 2) alteration or repair by unauthorized representa- tives; 3) damage resulting from transit or handling. This warranty is non-transferrable.

What Lucid Will Do

Please contact us via email at warranty@lucidmattress.com so that we may assist you most efficiently.

How to Get Service

E-mail “warranty@lucidmattress.com” to submit your warranty claim. As part of the claims process, the defective mattress protector must be returned to Lucid for inspection and customer shall be responsible for any and all transportation costs associated with this warranty.

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow an exclusion or limitation of incidental or consequential damages; therefore, this limitation may not apply to you.

The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Lucid shall not be liable in contract or in tort for loss of sales, revenues or profits; cost of capital or funds; business interruption or cost of downtime, loss of use, damage to or loss of use of other property (real or personal); failure to realize expected savings; frustration of economic or business expectations; claims by third parties (other than for bodily injury), or economic losses of any kind; or for any special, incidental, indirect, consequential, punitive, or exemplary damages arising in any way out of the performance of, or failure to perform, this Agreement, even if Lucid could foresee or has been advised of the possibility of such damages.

For questions regarding assembly, missing parts, or defective issues - do not contact the retailer where the merchandise was purchased, please contact Lucid by email at warranty@lucidmattress.com

Convertible Mattress-Sofa

3-YEAR LIMITED WARRANTY

what is covered

This warranty covers any defects in materials or workmanship, with the exceptions stated below.

how long coverage lasts?

This warranty runs for three (3) years from the date of purchase.

What is Not Covered

The warranty applies only to the original purchaser and does not cover: (a) wear and tear; (b) normal changes in softness or resilience; (c) stains; (d) misuse or improper maintenance; (e) alteration or repair by unauthorized representatives; or (f) damage resulting from transit or handling.

What Lucid Will Do

Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

How to Get Service

E-mail “warranty@lucidmattress.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

3-YEAR LIMITED WARRANTY

what is covered

This warranty covers any defects in materials or workmanship, with the exceptions stated below.

how long coverage lasts?

This warranty runs for three (3) years from the date of purchase.

What is Not Covered

The warranty applies only to the original Purchaser within the USA and does not cover: (a) wear and tear; (b) normal changes in softness or resilience (including impressions less than .75 inches in depth); (c) stains; (d) misuse or improper maintenance; (e) alteration or repair by unauthorized representatives; (f) damage resulting from transit or handling; (g) commercial use.

What Lucid Will Do

Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

How to Get Service

E-mail “warranty@lucidmattress.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

15-YEAR LIMITED WARRANTY

what is covered

This warranty covers any defects in mattress protector materials or workmanship. It is subject to the exceptions stated below and contingent upon making a claim within five (5) days of damage and following all laundering instructions on the care label. The warranty also covers mattress stains caused by such defects if the original purchaser: (a) submits a sales receipt showing that the protector and mattress were purchased new and from an authorized retailer in the same transaction; and (b) shows that the mattress was completely covered by the mattress protector when the stain occurred.

how long coverage lasts?

This warranty runs for fifteen (15) years from the date of purchase.

What is Not Covered

The warranty does not cover: (a) misuse or abuse; (b) failure to follow care instructions by (i) drying on high heat and/or without other towels or bedding (ii) using bleach or bleach detergent (iii) dry cleaning or (iv) ironing; (c) wear and tear, including rips, tears, or normal soiling; (d) stains or damage caused by or related to: (i) inks, nail polish, cosmetics, bleach, non-food related grease, corrosives, alcohol, dyes, or solvents (ii) burns or fire, natural disaster, flood, theft, vandalism, or any other loss covered under an insurance policy (iii) structural problems or appliance malfunctions (iv) more than two pints of liquid; (e) mattresses not correctly fitted with the mattress protector; or (f) mattresses used for commercial, institutional, or rental purposes.

What Lucid Will Do

Lucid, at its sole discretion will: (1) in the case of a claim for a protector, replace or refund any protector that proves to be defective in materials or workmanship; (2) in the case of a claim for mattress damage, send a cleaning kit, have the mattress professionally cleaned, replace the surface fabric, or replace the pillow.

How to Get Service

E-mail “warranty@lucidmattress.com” to submit your warranty claim. As part of the claims process, the defective mattress protector must be returned to Lucid for inspection and customer shall be responsible for any and all transportation costs associated with this warranty.

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

LIFETIME LIMITED WARRANTY

what is covered

This warranty covers any defects in materials or workmanship, with the exceptions stated below.

how long coverage lasts?

This warranty runs for as long as the original purchaser owns the product.

What is Not Covered

The warranty applies only to the original purchaser and does not cover: (a) wear and tear; (b) improper maintenance, misuse, or alteration; (c) repair by unauthorized representatives; (d) damage resulting from transit or handling; or (e) transportation costs.

What Lucid Will Do

Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

How to Get Service

E-mail “warranty@lucidmattress.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

5-YEAR LIMITED WARRANTY

What is Covered

This warranty covers any defects in materials or workmanship, with the exceptions stated below.

How Long Coverage Lasts?

This warranty runs for five (5) years from the date of purchase.

What is Not Covered

The warranty applies only to the original Purchaser within the USA and does not cover: (a) wear and tear; (b) normal changes in softness or resilience (including impressions less than 1.5 inches in depth); (c) stains; (d) misuse or improper maintenance; (e) alteration or repair by unauthorized representatives; (f) damage resulting from transit or handling; (g) commercial use.

What Lucid Will Do

Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

How to Get Service

E-mail “warranty@lucidmattress.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request.

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

Warranty Info