Register a Warranty

Register your product in order to help expedite the warranty process. Please note that proof of purchase will be needed before a warranty claim can be processed, so please keep your receipt.

Product Information

Your Information

Warranty Details

  • Mattresses

    10-Year Limited Warranty

    This warranty runs for ten (10) years from the date of purchase.

    What is Not Covered

    The warranty applies only to the original purchaser within the USA and does not cover: (a) wear and tear; (b) normal changes in softness or resilience (including impressions less than 1.5 inches in depth); (c) stains; (d) misuse or improper maintenance; (e) alteration or repair by unauthorized representatives; (f) damage resulting from transit or handling; or (g) commercial use.

    What Lucid Will Do

    Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

    How to Get Service

    E-mail “online@lucidmattress.com.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request. Click "Register Warranty" above and fill out the form to help expedite the warranty claim process.

    How State Law Applies

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

  • Adjustable Bed Bases

    10-Year Limited Warranty

    This warranty runs for ten (10) years from the date of purchase. Five (5) years for the L150 Adjustable Bed Frame.

    What is Not Covered

    The warranty applies only to the original purchaser within the USA and does not cover: (a) wear and tear; (b) misuse or improper maintenance; (c) alteration or repair by unauthorized representatives; or (d) damage resulting from transit or handling.

    What Lucid Will Do

    Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

    How to Get Service

    E-mail “online@lucidmattress.com.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request. Click "Register Warranty" above and fill out the form to help expedite the warranty claim process.

    How State Law Applies

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

  • Mattress Toppers

    3-Year Limited Warranty

    This warranty runs for three (3) years from the date of purchase.

    What is Not Covered

    The warranty applies only to the original purchaser within the USA and does not cover: (a) wear and tear; (b) normal changes in softness or resilience (including impressions less than 1.5 inches in depth); (c) stains; (d) misuse or improper maintenance; (e) alteration or repair by unauthorized representatives; (f) damage resulting from transit or handling; or (g) commercial use.

    What Lucid Will Do

    Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

    How to Get Service

    E-mail “online@lucidmattress.com.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request. Click "Register Warranty" above and fill out the form to help expedite the warranty claim process.

    How State Law Applies

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

  • Mattress Protectors

    15-Year Limited Warranty

    This warranty runs for fifteen (15) years from the date of purchase.

    What is Not Covered

    The warranty applies only to the original purchaser within the USA and does not cover: (a) misuse or abuse; (b) failure to follow care instructions by (i) drying on high heat and/or without other towels or bedding (ii) using bleach or bleach detergent (iii) dry cleaning or (iv) ironing; (c) wear and tear, including rips, tears, or normal soiling; (d) stains or damage caused by or related to: (i) inks, nail polish, cosmetics, bleach, non-food related grease, corrosives, alcohol, dyes, or solvents (ii) burns or fire, natural disaster, flood, theft, vandalism, or any other loss covered under an insurance policy (iii) structural problems or appliance malfunctions (iv) more than two pints of liquid; (e) mattresses not correctly fitted with the mattress protector; or (f) mattresses used for commercial, institutional, or rental purposes.

    What Lucid Will Do

    In the case of a claim for a protector, Lucid will, at its sole discretion, replace or refund any protector that proves to be defective in materials or workmanship.

    How to Get Service

    E-mail “online@lucidmattress.com.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request. Click "Register Warranty" above and fill out the form to help expedite the warranty claim process.

    How State Law Applies

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

  • Sheets

    3-Year Limited Warranty

    This warranty runs for three (3) years from the date of purchase.

    What is Not Covered

    The warranty applies only to the original purchaser within the USA and does not cover: (a) wear and tear; (b) stains; (c) misuse or improper maintenance; (d) alteration or repair by unauthorized representatives; (e) commercial use; or (f) damage resulting from transit or handling.

    What Lucid Will Do

    Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

    How to Get Service

    E-mail “online@lucidmattress.com.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request. Click "Register Warranty" above and fill out the form to help expedite the warranty claim process.

    How State Law Applies

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

  • Comforters

    3-Year Limited Warranty

    This warranty runs for three (3) years from the date of purchase.

    What is Not Covered

    The warranty applies only to the original purchaser within the USA and does not cover: (a) wear and tear; (b) stains; (c) misuse or improper maintenance; (d) alteration or repair by unauthorized representatives; (e) commercial use; or (f) damage resulting from transit or handling;

    What Lucid Will Do

    Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

    How to Get Service

    E-mail “online@lucidmattress.com.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request. Click "Register Warranty" above and fill out the form to help expedite the warranty claim process.

    How State Law Applies

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

  • Pillows

    5-Year Limited Warranty

    This warranty runs for five (5) years from the date of purchase.

    What is Not Covered

    The warranty applies only to the original purchaser within the USA and does not cover: (a) wear and tear; (b) normal changes in softness or resilience (including impressions less than 1.5 inches in depth); or (c) stains.

    What Lucid Will Do

    Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

    How to Get Service

    E-mail “online@lucidmattress.com.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request. Click "Register Warranty" above and fill out the form to help expedite the warranty claim process.

    How State Law Applies

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

  • Upholstered Beds & Headboards

    5-Year Limited Warranty

    This warranty runs for five (5) years from the date of purchase.

    What is Not Covered

    The warranty applies only to the original purchaser within the USA and does not cover: (a) wear and tear; (b) stains; (c) misuse or improper maintenance; (d) alteration or repair by unauthorized representatives; or (e) damage resulting from transit or handling.

    What Lucid Will Do

    Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

    How to Get Service

    E-mail “online@lucidmattress.com.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request. Click "Register Warranty" above and fill out the form to help expedite the warranty claim process.

    How State Law Applies

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

  • Box Springs

    1-Year Limited Warranty

    This warranty runs for one (1) year from the date of purchase.

    What is Not Covered

    The warranty applies only to the original purchaser within the USA and does not cover: (a) wear and tear; (b) stains; (c) misuse or improper maintenance; (d) alteration or repair by unauthorized representatives; or (e) damage resulting from transit or handling.

    What Lucid Will Do

    Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

    How to Get Service

    E-mail “online@lucidmattress.com.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request. Click "Register Warranty" above and fill out the form to help expedite the warranty claim process.

    How State Law Applies

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

  • Platform Bed Frame

    5-Year Limited Warranty

    This warranty runs for five (5) years from the date of purchase.

    What is Not Covered

    The warranty applies only to the original purchaser within the USA and does not cover: (a) wear and tear; (b) misuse or improper maintenance; (c) alteration or repair by unauthorized representatives; or (d) damage resulting from transit or handling.

    What Lucid Will Do

    Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

    How to Get Service

    E-mail “online@lucidmattress.com.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request. Click "Register Warranty" above and fill out the form to help expedite the warranty claim process.

    How State Law Applies

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

  • Futon Sofa Bed

    1-Year Limited Warranty

    This warranty runs for one (1) year from the date of purchase.

    What is Not Covered

    The warranty applies only to the original purchaser within the USA and does not cover: (a) wear and tear; (b) stains; (c) misuse or improper maintenance; (d) alteration or repair by unauthorized representatives; or (e) damage resulting from transit or handling.

    What Lucid Will Do

    Lucid, at its sole discretion will repair, replace, or refund any product that proves to be defective in materials or workmanship.

    How to Get Service

    E-mail “online@lucidmattress.com.com” to submit your warranty claim. Please keep your receipt so that we may process your warranty request. Click "Register Warranty" above and fill out the form to help expedite the warranty claim process.

    How State Law Applies

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise. Neither the seller nor the manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use or inability to use this product.

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