Metal Platform Bed Frame with Upholstered Headboard/Footboard

Frequently Asked Questions

• Do mattress protectors really work? 

  Yes! Lucid mattress protectors have a StratoSmart™ liquid-proof backing, providing 100% liquid-proof protection.

• Do I need a mattress protector? 

  Yes. We recommend using a mattress protector to protect your investment from spills, stains, and dust mites. If you purchase a Lucid mattress, the warranty on your mattress will be voided if you do not use a mattress protector.

• Does using a mattress protector protect my mattress warranty? 

  Yes. Stains on a mattress will void the warranty, but when the mattress and protector are purchased together on the same receipt, the mattress will have a warranty against stains for 15 years.

• Do mattress protectors make you sleep hot? 

  Some fabrics can retain heat, but all Lucid protectors are made with breathable fabrics, so it provides the protection you need without compromising comfort.

• Is a mattress protector easy to care for? 

  Yes. Our mattress protectors are easy to clean and maintain. All Lucid protectors are machine washable and dryer safe. Follow care instructions to optimize the care for your protector.

• How does your 30-night sleep trial work?

  All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Lucid™ within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at online@lucidmattress.com.