Adjustable Bed Base App
LUCID® provides quality products to make a positive impact on our customers’ lives. This Privacy Notice applies to the LUCID Base mobile application (the “App”), which is owned and operated by LUCID (“LUCID,” “we,” “us,” or “our”). The Privacy Notice describes the types of personal information the App collects and how the information is collected, used, and secured. The Privacy Notice applies only to information we collect and process in this App. The Privacy Notice does not address the privacy practices of Google Android or any third parties that we do not own or control.
By visiting and/or using our App, you are agreeing to the terms of this Privacy Notice. We encourage you to read the Privacy Notice and use the information it contains to help you make informed decisions. If you do not agree with our collection or use of personal information, please do not use this App.
From time to time, we may update our App or offer new services. New App versions and variations, as well as the services, will be subject to this notice unless the services change the way we collect or use your personal information. If the new services change our privacy practices, we will update this notice.
Information Collected and Processed
Personal information is information that can be used to identify you directly or indirectly. For user privacy, minimal personal information is collected and processed to provide a quality, customized experience. You are not required to grant the App permissions to gather the requested information from your device, and you may adjust your device permissions to limit or refuse permissions. However, full functionality of the App will not be available if it does not collect and process specific personal information elements.
This App does not collect or process any data that is unnecessary to the App functions, and no user account log-in is required. Additionally, the App does not transmit any personal information from the device to our servers or any third party. The App uses your information only when the App is functioning, and the information is not retained longer than necessary to service the specific function.
For full transparency, the App accesses the following information on your device:
| Category/Data Type | Shared | Reason for Collection and Processing Personal Information | Retention Period |
|---|---|---|---|
| Location/Approximate Location | No |
Location permissions (coarse) are required to determine the local sunrise and sunset times. Optional function: User may choose a feature that will switch the user display between light mode and dark mode based on sunrise/sunset times. The option is not required for the app to function. |
Data not transmitted. No data is stored after use. |
| Location/Precise Location | No | Location permissions (fine and coarse location) are required to perform a Bluetooth scan of nearby devices. This allows the App to locate and connect to the adjustable bases. | Data not transmitted. No data is stored after use. |
| Audio/Microphone | No |
Optional function: Microphone permissions are required to detect user snoring. These permissions record audio samples for the snore detection feature, which records three (3) seconds worth of audio data. The audio data is analyzed to detect snore patterns. Wake Lock is used in this process to prevent the device from sleeping while snore detection is active. Wake Lock is only used for the short detection period. The option is not required for the App to function. |
Data not transmitted. No data is stored after use. |
NOTE: App permissions are designed to support user privacy by protecting access to data and actions on a device. All permissions requested by this App may be controlled by the User. App permissions allow Users to control the data that they share. For more information on Android App permissions, please visit Google Play Help.
Security
We take reasonable steps to in our App coding process to protect your information from loss, misuse, and unauthorized access or disclosure. Please understand, however, that no precaution is impenetrable. We protect your information by keeping the information contained to your device; thus, your information is never transmitted to our servers. We, however, cannot guarantee the security features on your device.
Termination
If you wish to discontinue the use of this App, you may simply discontinue using the App services and delete the App from your device. Please ensure you properly delete the App.
All permissions are removed once the App is deleted, and the permissions will have to be re-approved if you re-download the app.
Children Under 13
LUCID does not design our App to appeal to children, nor is it directed at children under 13. We do not knowingly collect personally identifiable information from persons under the age of 13, and we strive to comply with the provisions of COPPA (The Children’s Online Privacy Protection Act). If you are a parent of a child under 13, and you believe that your child is using the App incorrectly, please contact our legal department at online@lucidmattress.com, giving attention to legal by identifying “COPPA” in the subject line.
Privacy Notice Changes
This Privacy Notice is effective as of the date stated below. We may change this Notice from time to time. Any such changes will be posted on the App. By accessing the App after we make any such changes to this Privacy Notice, you are deemed to have accepted such changes. To the extent permitted by applicable law, our use of your information is governed by the Privacy Notice in effect at the time we collect the information. Please refer to the Privacy Notice on a regular basis.
Contact
To address questions concerning this Privacy Notice, please contact Customer Experience at 888-975-8243 or online@lucidmattress.com.
Effective Date: 4 October 2022