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9 a.m. - 5 p.m. MST
1525 W. 2960 S. NIBLEY, UT 84321
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If you have questions feel free to shoot us an email or simply fill out the provided message form
General Questions
How can I contact customer service?
Call our customer service team at (888) 975-8243 between 9am-5pm Mountain Standard Time Monday through Friday
How do I return a product?
We accept returns of any item within 30 days of purchase. Contact customer service with your receipt and/or Order ID number to return.
How do I file a warranty claim?
If you are filing a claim under the specific warranty for your product, contact customer service. You will need a copy of your receipt and/or Order ID number. We may ask you to take photos and send photos of your product in order to process the claim.
When will my items ship?
Allow for 24-48 business hours for your items to ship. If for some reason some items cannot be shipped or will take longer we will notify you and/or issue a refund.
Mattresses and Mattress Toppers
What kind of frame would you recommend I use with my mattress?
Because memory foam mattresses are heavier, it is recommended that you use a sturdy frame with a flat, evenly-supported platform. Lucid® folding platforms are a great option, as they provide even support and eliminate the need for a box spring. Similar metal platform foundations work well, as do heavy-duty wooden platforms. A platform with slats will work if the slats are strong and close together.
Do I need a box spring with a memory foam mattress?
No. As long as the bed base or frame you are using provides adequate and even support for the mattress, you do not need a box spring.
What is the smell coming from my new mattress?
Memory foam products release, or off gas, organic compounds when they decompress. This smell lasts one to four days and is safe. The flexible polyurethane foam we use to make mattresses and mattress toppers is CertiPUR-US® certified, which means the foam has been independently tested for content of materials used, physical performance, and environmental stewardship. The flexible polyurethane foam is made without prohibited phthalates, ozone depleters, CFCs, formaldehyde, mercury, lead, or heavy metals and is low emission (VOCs) for indoor air quality.
Are your mattresses and mattress toppers hypoallergenic?
Our foam products are hypoallergenic. We recommend using mattress protectors to help control environmental factors like dust and skin flakes that can contribute to asthma and other allergens.
How long should I wait to sleep on my new mattress?
Lucid® mattresses are rolled and compressed to make shipping and set up easy. Once the packaging is removed, it takes up to 48 hours for the mattress to fully decompress. If your mattress is fully decompressed after 24 hours, it will not harm the mattress to sleep on it.
How do I clean my mattress?
The mattress can be spot cleaned with mild detergent and a damp cloth. Do not soak the mattress or cover. Dab away excess moisture with a dry cloth and allow time to air dry at room temperature away from heat or light. Please review the care instructions for your mattress cover before cleaning. We suggest a waterproof mattress protector to guard against stains from fluids and spills.
How do I clean my mattress cover?
Be sure to read the care instructions for your specific mattress cover. Some covers cannot be removed and/or washed. If your cover does not have a foam insert, the zippered cover can be machine washed with mild detergent in warm water. Tumble dry on low heat below 125 degrees. If your mattress cover has a quilted foam layer, the zippered cover should not be laundered. Doing so will damage the memory foam in the cover and void the warranty.
How can I protect my mattress from spills and stains?
The best way to protect your mattress investment is a waterproof mattress protector. Lucid® offers two waterproof protectors.
How long does it take to adjust to my new mattress?
Changing to any type of new mattress takes a brief adjustment period. Memory foam mattresses are designed to properly align the spine and neck. While the adjustment period is different for everyone, it could take 1 to 3 weeks to adjust to your new mattress.
How long does it take for my mattress to expand?
It is suggested that you open and expand the mattress in the room it will be located in. After removing your mattress from the packaging, place the mattress on a flat surface in a well-ventilated room and allow 48 hours for expansion.
Can I use a Lucid® mattress on an adjustable bed base?
Our entire line of mattresses are great options for adjustable or power base beds.
Can I use a Lucid® mattress on a futon?
Yes, but that will void the warranty if you are folding the mattress for a significant period of time or if there is insufficient support. We do not suggest you use a Lucid® mattress on a futon or sofa bed.
How do I set up my new mattress?
Place the box in the room where it will reside. Remove the outer carton. Place the mattress on a flat surface in a well-ventilated room. Carefully remove the plastic wrapping, taking care not to cut the mattress or cover. Be sure the non-slip side is on the bottom. Allow mattress to expand for 48 hours.
How firm is firm?
The firmness and plushness of a mattress is subjective based on personal preferences. Firm, medium and plush mattress descriptions are based on a comparison scale of all Lucid® mattresses. Memory foam feels different from a traditional spring mattress, and it is not suggested that you expect a plush memory foam mattress to have the same firmness of a plush innerspring mattress.
Can I use a heated mattress pad or electric blanket on my mattress?
Yes, but it could void the warranty and shorten the life of your mattress for example if it goes above 125 degrees.
Does my mattress need to be rotated?
We recommend you rotate your mattress 180 degrees from head to foot (not flipped over) periodically.
How do I clean my mattress topper?
Before cleaning your mattress topper, be sure to review the care instructions for your specific topper. In most cases, the mattress topper can be spot cleaned with mild detergent and a damp cloth. Follow the on-product care tag to clean your mattress topper's cover, as not all covers are removable and/or washable. We suggest a waterproof mattress protector to guard against stains from fluids and spills.
Mattress Protectors
How do I clean my mattress protector?
Use care instructions - it is machine washable, and tumble dry no hotter 125 degrees.
Can I use a heated mattress pad or electric blanket on my mattress protector?
Yes, but it could void the warranty and melt the waterproof backing if it goes above 125 degrees.
If you like the profile of a 10-inch mattress and you want to spoil yourself with a slightly softer mattress, you will fall in love with this one.
This topper brings you the benefits of memory foam pressure point relief combined with bamboo charcoal.
If you like the profile of a 10-inch mattress and you want to spoil yourself with a slightly softer mattress, you will fall in love with this one.
This topper brings you the benefits of memory foam pressure point relief combined with the odor and moisture control of bamboo charcoal.
$275.00 Twin
Description
Features
The Lucid 10 Inch Plush is a softer variance of our best-selling mattress, featuring 3 inches of gel-infused memory foam for a medium-plush feel. Offering plenty of support, the Lucid 10 Inch Plush is an excellent choice for your master bedroom. Cooler than regular memory foam, our infused gel beads pull heat away from the body for a more comfortable sleep temperature. Plus, the softer feel helps to isolate movement so you won’t feel your partner shift or get up through the night. We recommend it for side, stomach, or back sleepers.
New! Works great with adjustable bed bases.
Our Tencel blend cover is a noticeable upgrade. It’s soft, breathable, and comes from an eco-friendly manufacturing process. It also creates a nice air layer between your body and the mattress.
Whether you sleep on your side, back, or stomach, you need a soft layer that contours to your shape to prevent painful pressure points. Gel-infused memory foam supports you all night long.
It’s important to have a supportive base layer for proper spinal alignment. Our 7-inch supportive foam base is designed to support large frames and is great for back sleepers.
32% rated this mattress as firmer than the 4 out of 5 we gave it.
When compared to our full line-up of mattresses, we rated the Lucid 10 Inch Plush as medium-firm. But when compared across the mattress spectrum, customers felt it was a bit firmer.
10-inch thickness works great on an adjustable bed base.
Adjustable bed bases aren’t just for hospitals anymore. They can add incredible comfort to your sleep experience. Enjoy all the benefits with a mattress thickness of 8 to 11 inches.
47% sleep on their side, 26% prefer their stomach on this mattress.
Everyone has their favorite sleep style. If you like to sleep on your side or stomach, this mattress is a popular choice.
84% of customers chose this mattress for their master bedroom.
The 10-inch profile is the most popular bed-in-a-box sold online. If you are looking for a new bed for your master suite, this medium-plush mattress may be the one for you.
Product at a Glance
Dimensions:
Cal King: 72 x 84 Twin: 39 x 75 Twin Xl: 39 x 80 Full: 54 x 75 Queen: 60 x 80 King: 76 x 80
Firmness Rating
4/5
Thickness
10"
Featured Material
Gel Memory Foam
Ideal Sleeping Position
Side
Certification
CertiPUR-US
Shipping:
Free Shipping - Ships Compressed
Warranty:
10 Year Warranty
At Lucid, we take quality very seriously. This is proven in our lab-certified safe memory foam, moisture-controlling Tencel® blend mattress covers, and supportive high-density base foam. We guarantee all our mattresses with industry-leading warranties, so you can enjoy a good night’s sleep in complete confidence.
Every bedroom has a unique style and look. It’s nice to know that Lucid mattresses work with a wide variety of bed frames. Choose anything from a sleek and minimalist platform to a storage-centered metal grid to a maximum comfort adjustable bed base. Be sure your slat bed frame spacing is no wider than 4 inches. And although it won’t affect the durability of your mattress, the only option we don’t recommend is placing your new mattress on the floor—it just makes it a little easier for creepy crawlies to climb in with you.
Box Spring
Platform
Metal Grid
Slatted Base
Adjustable Base
$275.00
$375.00
