Frequently Asked Questions
Why should I get an adjustable bed, and can it really help me sleep better?
Sleeping with an increased head angle helps reduce sleep apnea, acid reflux, snoring, alleviate pain in joints, ligaments and back, and can even help improve blood circulation during pregnancy.
What type of mattress can be used on this adjustable bed base?
All Lucid mattresses are compatible with adjustable bases. We recommend using a mattress that is between 8-14 inches thick and is approved to be used on adjustable bases by its manufacturer.
What is the recommended weight limit for this base?
This adjustable base has a 650 lb weight capacity, evenly distributed over the bed surface.
What is the storage clearance underneath the frame?
This adjustable bed base has 12 inches of clearance under most of the bed. Where the motor is located, there will be slightly less clearance.
Can a headboard and footboard be attached?
A headboard or footboard can be attached to this adjustable bed base with headboard/footboard brackets that are available for purchase separately. Please call us at: 888-975-9243, and we can assist you with this.
Can I put this adjustable base inside my current bed set?
Yes, our bases should fit in any standard size bed set. Please remove any slats / support legs / metal frame within the bed set, and gently place the adjustable base in the bed set. You can place the adjustable base in the desired position and build your bed set around it.
I just set up my base and nothing is working. What should I do?
Please make sure all your connections are tight and pushed in all the way. Specifically, with the remote cord, please lift the flap and push both cords together, so the ridges of both cords are flush. For most situations, this will fix the problem. For further troubleshooting issues, please contact us at: 888-975-8243, and we would be happy to assist you further.
Is the platform section of this adjustable bed base solid, or a metal grid?
The platform section, where the mattress rests on, is a wire metal grid frame, and is designed to offer the perfect amount of support your mattress needs.
Is this bed base difficult to assemble? Do you offer assembly assistance?
This adjustable bed base is fast and easy to set up. It comes folded for easy shipping. Just simply unfold it, screw on the legs, and plug it in. Attach the wired remote so you never lose it and you are ready to experience a new way of living and sleeping. If you need further assistance with your assembly, please reach out by calling: 888-975-8243, where we would be happy to assist you.
Does this adjustable bed base have a warranty, and what is covered?
This adjustable bed base is covered with a 5-year limited warranty. Further warranty information can be found at the bottom of the product page, while more detailed information can be found in your Owner's Manual. If you require more information, give us a call at 888-975-8243.