Frequently Asked Questions
What type of frame can this be used on?
This mattress is designed to be used with a metal grid, platform, slat, box spring or adjustable base.
What does the warranty cover?
The warranty on this mattress covers any manufacturer issues or unusual wear in the material.
How long will this mattress last/what is the quality?
This is a high-quality mattress that is made with only the best components to ensure that it will feel great and be durable and long-lasting.
What is the difference between a memory foam mattress and a latex mattress?
Memory foam is designed to have a plush, sinking in feel while latex is designed to have more of a springy, responsive feel.
How is memory foam different than a traditional spring mattress?
A traditional innerspring mattress will have a much springier feel than a solid memory foam mattress. Memory foam has a denser feel than springs and is designed to help with pressure points. Many first-time memory foam users find that an all-foam mattress has a firmer feel than their old innerspring mattress.
Is there a weight limit?
No, this mattress is designed to hold any reasonable amount of human weight. Any weight limit will come from the bed frame the mattress is being used on.
Can I remove the cover?
No, the cover on this mattress is not removable. If the mattress needs to be cleaned we recommend spot cleaning with a mild detergent and using a mattress protector to protect against any spills.
Will there be a new memory foam smell?
All new foam products can have a new smell when they are first opened, especially as they expand. This smell is completely harmless and should dissipate very quickly. A great way to air out this mattress is to place it in a well ventilated room with a fan blowing on it.